We are your local service partner with plant know-how: With our local service centers, we have established a close-knit global network that is constantly developing. Therefore, we can provide fast, local and comprehensive assistance when it comes to supplying or overhauling strategic spare and wear parts. We also offer field service support, such as ad-hoc repairs, technical assistance, maintenance, inspections and additional services.
Either by a visual inspection of your machine, if required with additional vibration and temperature analyses, or also by means of measurements through modern scan techniques of your rotary kiln, crusher or mill, our Polysius service experts can detect and eliminate problems early on site before greater damage occurs.
In addition, we provide you with a comprehensive overview of the condition of your plant and give individual recommendations regarding preventive maintenance and modernization. This significantly increases the availability of your machines and components and reduces unplanned downtime.
During a shutdown every minute counts. Therefore, our experts carry out precisely planned repairs within your shutdown schedule. We are also there for you in case of emergency by assisting you in failure identification and ad-hoc repairs, to keep your loss of production as low as possible.
Our Polysius workshop in Beckum as well as our worldwide thyssenkrupp service centers are high-tech workshops specialized on complex repairs in the field of crushing, grinding, pyro processing/ cooling, such as the refurbishment of crushers and HPGR polycom®. In all of the services we offer, our customers benefit from decades of experience gained in the cement industry.
Besides the actual engineering, manufacturing and purchasing, we provide additional services for spare and wear parts, such as assembly supervision, installation, dismantling, refurbishment and replacement - or handling of the complete supply chain.