Visitors from the United States of America, the United Kingdom and other English speaking countries are requested to use the English version of our website.
[Information for our business partners on the use of their personal data can be found here].
The contents of this website are provided centrally by thyssenkrupp Polysius GmbH to inform visitors about our company and its products. Personal data of site visitors are handled in strict compliance with the GDPR.
We attach particular importance to protecting your privacy when you use our website. In the following we inform you about the way your personal data are collected when visiting this website.
Personal data are all data that can be related to you in person, such as name, address, email addresses, user behavior.
Name and Contact Data of the Controller
Controller for the processing is:
You can contact our data protection officer as follows:
Data Protection Officer
thyssenkrupp Polysius GmbH
Graf-Galen Straße 17
2. Your rights
You have the following rights with regard to your personal data:
the right to be informed,
the right to rectification or erasure,
the right to restriction of processing,
the right to object to processing based on Art. 6 (1) S. 1 lit. f,
the right to data portability.
In addition, you have the right to lodge a complaint with a supervisory authority about our processing of your personal data.
3. Contact and contact forms
You can send us a request using the email addresses provided or our contact forms. We will save the personal data made available to us in this connection (e.g., first name, last name, email, street, zip code, city, phone number and subject matter) to process your request. We will forward your personal data to recipients where this is necessary to deal with your request. We will delete all data in this connection once their storage is no longer necessary, or restrict processing if data are subject to statutory retention requirements.
The legal basis for processing your personal data depends on your request and may result from a contract with you (Art. 6 (1) S. 1 lit. b GDPR), your consent (Art. 6 (1) S. 1 lit. a GDPR) or for the purposes of our legitimate interests (Art. 6 (1) S. 1 lit. f GDPR) in offering you a good service.
We will process your data - if processing is based on your consent - until you revoke your consent or - if processing is based on the pursuit of legitimate interests - until you object to this, or for the purpose of your request until it has been dealt with. It is not possible to process your request unless you provide the data required for us to contact you and understand and process your request. All further data are provided on a voluntary basis. This service is only for people over the age of 18.
4. Collection of personal data when visiting our website
When using the website for information purposes only, i.e., without registering or providing any other information, we collect only the personal data that your browser transmits to our servers. If you would like to view our website, we will collect the following data, which are technically required to display our website to you and guarantee stability and security (legal basis is Art. 6 (1) S. 1 lit. b GDPR in conjunction with Art. 32. (1) GDPR and § 19 S. 4 Telecommunications and Telemedia Data Protection Act (Telekommunikation-Telemedien-Datenschutz-Gesetz (TTDSG)):
Date and time of your request
Time zone difference to Greenwich Mean Time (GMT)
Content of request (concrete page)
Access status/HTTP status code
Data volume transferred in each case
Website from which the request is received
Operating system and its user interface
Language and version of the browser software.
These data with full, possibly personal IP addresses, saved by us for reasons of technical security, in particular to defend against attempted attacks on our web server, will be anonymized/erased at the latest after 30 days.
5. Convenience functions
6. Social Media
At various points of our website, we provide links to social media platforms such as Facebook and Instagram, marked with the logos of the social media providers for easy identification. Using our website does not send any personal data to the providers of these social media platforms. Only when you click on one of the links will you be taken to the respective social media website, at which point personal data will be transmitted to the provider. As a result, you leave our website and we have no influence over the data collected or the way they are processed, nor are we aware of the scope and purpose of data collection and the duration of their storage.
Clicking on one of these links informs the social media provider that you accessed the corresponding page of our website. In addition, the data listed in the section “Collection of personal data when visiting our website” of this privacy statement will be transmitted. This will happen regardless of whether you have an account with this social media provider and are logged in. If you are logged in to the social media provider, these data are allocated directly to your account.
Social media providers store personal data as user profiles and use them for advertising, market research and/or the tailored design of their website. In particular, the data are analyzed (even for users who are not logged in) to display tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this right you will need to contact the social media providers.
For more information on the scope and purpose of data collected and how they are processed by the social media provider, please find the privacy statements of these providers below. They also contain further information on your rights and the options available to you to protect your privacy.
Addresses of social media providers and URLs for their privacy statements:
a) Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland;
b) YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland;
c) LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland;
7. Integration of Google Maps
We use Google Maps in the “Contact” section of our website. This enables us to provide a convenient, interactive map directly on the website for your use (Art. 6 (1) S. 1 lit. f GDPR forms the legal basis for this).
When you visit the website Google is informed that you have accessed the corresponding sub-page. The data stated under the “Collection of personal data when visiting our website” section of this privacy statement are also transmitted. This occurs irrespective of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in with Google, your data will be linked directly to your account. If you do not want your data to be linked to your Google profile, you must log out before activating the button. Google stores your data as user profiles and uses them for advertising, market research and/or the tailored design of their website. In particular, the data are analysed (even for users who are not logged in) to display tailored advertising and inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, but you must direct any objection to Google.
This website uses the open source web analytics service Matomo. Matomo cookies are stored on the basis of Art. 6 para. 1 lit. a GDPR.
The information generated by the cookie about the use of this website will not be disclosed to third parties. The Matomo cookies are set exclusively by your active consent. You can set the selection of cookies to be stored by making the appropriate setting in your browser software or by using the cookie pop banner. If you have consented to the setting of Matomo cookies, they will remain on your terminal device until you delete them or revoke your consent. You can revoke your consent to the setting of certain or all cookies at any time and unconditionally.
9. Content Delivery Networks
You can prevent the collection and processing of your data by CDN providers by deactivating the script code in your browser or installing a script blocker in your browser (you can find these e.g. under www.noscript.net or www.ghostery.com).
We use the following CDN provider on our website:
Description of the service
This is a content delivery network provided by Amazon. The use of a CDN enables the user to make content available to you more quickly for retrieval with the help of regionally or internationally distributed servers. When you call up this content, a connection is established between you and the respective servers of the CDN, whereby personal data may be transmitted.
Amazon Web Services EMEA SARL
38 Avenue John F. Kennedy, L-1855 Luxembourg
Purpose of the data
This list represents the purposes of data collection and processing.
This list includes all technologies used by this service to collect data. Typical technologies include cookies and pixels placed in the browser.
This list contains all (personal) data collected by this service.
User agent data
Device Operating System
The following is the required legal basis for the processing of data
Art. 6 para. 1 p. 1 lit. f DSGVO
Location of processing
This is the primary location where the collected data is processed. If the data is also processed in other countries, you will be informed separately.
The retention period is the length of time that the collected data is stored for processing. Data must be deleted as soon as it is no longer needed for the specified processing purposes.
Data is deleted as soon as it is no longer needed for the processing purposes.
Transfer to third countries
The following is a list of the recipients of the data collected.
Amazon Web Services EMEA SARL
10. Objection or withdrawal of consent to the processing of your data
If you have given your consent to the processing of your data, you can withdraw it at any time for the future. Withdrawal of consent, once received, affects the admissibility of the processing of your personal data.
You can withdraw your consent via the contact data provided in this data protection statement.
If we process your personal data based on a weighing of interests, you can object to this at any time. This is the case where the processing is in particular not required to fulfil a contract with you, which we indicate in the subsequent description of the relevant functions. When submitting such an objection, please state the reasons why we should not process your personal data in the way we do. In the case of justified objections, we will review the facts and either discontinue or modify the data processing or furnish you with our compelling legitimate grounds for continuing with the processing.
More information on submitting an objection - in particular with regard to the technical processing of your data - can be found in the relevant sections of this privacy statement.
11. Data in the website credits
We expressly object to the use by third parties of contact data published in the statutory website credits for the purpose of sending unsolicited advertising and information materials. We expressly reserve the right to take legal action in the event of receipt of unsolicited advertising information, for example in the form of spam mails.
12. Further information
The personal data processed in connection with the provision of this website are disclosed to the following categories of recipients:
Providers of technical services (e.g., computer centre services and IT service providers) which the Controller employs solely as order processors.
Providers of technical services as described in sections 7 to 8.
Automated decisions which could have a legal effect on you or significantly impair you in a similar manner are not made in connection with your use of this website.
13. Amendments to this privacy statement
We reserve the right to amend this privacy statement in line with statutory data protection provisions. The latest version as amended can be accessed at any time in the data protection section of our internet site.
Intellectual property and rights of use
The content including pictures and the design of the thyssenkrupp Polysius GmbH website are subject to copyright protection and other laws for the protection of intellectual property. This website does not grant any license to use the intellectual property owned by companies of the thyssenkrupp Polysius Group. In particular, duplication, distribution, reproduction, transmission, processing, modification, or any other use of the content on this website for commercial purposes without written permission from thyssenkrupp Polysius GmbH is not permitted.
Unless otherwise indicated, all trademarks used on the thyssenkrupp Polysius GmbH websites are protected by trademark law and may not be used without written permission from thyssenkrupp Polysius GmbH. The same applies to company logos and signs.
The information that thyssenkrupp Polysius GmbH presents to you on this website is compiled and updated periodically. Despite the utmost care, we cannot guarantee the content of this website to be free of errors. There is no warranty of merchantability, no warranty of fitness for a particular use, and no other warranty of any kind, express or implied, regarding the information or any aspect of this website. The content does not constitute a pledge or guarantee regarding our products, especially concerning their marketability or their contractual suitability for a specific purpose. Any forward-looking statements on our website are based solely on opinions, (preliminary) estimates, or assumptions on the part of management at thyssenkrupp Polysius GmbH. As such, they are subject to risks and uncertainties. thyssenkrupp Polysius GmbH is not obliged to update such forward-looking statements. thyssenkrupp Polysius GmbH reserves the right to undertake alterations or additions to the information or data provided at all times without further notice.
This website references third-party providers, in some cases by means of hyperlinks. thyssenkrupp Polysius GmbH has no influence over the content of third-party websites. For this reason, thyssenkrupp Polysius GmbH disclaims all liability regarding the content and data protection practices of the third-party websites to which it links. Before you use third-party websites, we recommend that you review the relevant terms and conditions and data protection provisions of said providers.
thyssenkrupp Polysius GmbH would like to introduce itself to you with an innovative and informative website. We hope that we meet your expectations. However, we would like to point out as a precaution that the intellectual property contained therein, including patents, trademarks, and copyrights, is legally protected. No licence to use the intellectual property of thyssenkrupp group companies is granted by this website. Duplication, dissemination, reproduction, transmission, and other use are not permitted without the written consent of thyssenkrupp AG.